Retention & Email
Lifecycle email and SMS strategy, campaign calendars, flow architecture, and copy — built to grow repeat purchase rate and customer lifetime value.
Brownfield Media is a consulting practice for small and mid-size e-commerce brands. We work inside your existing store, ad accounts, and customer list — sharpening what's there instead of tearing it down and starting over.
Every engagement is scoped around the levers that actually move revenue for an established store. No retainers for busywork — a defined scope, delivered.
Lifecycle email and SMS strategy, campaign calendars, flow architecture, and copy — built to grow repeat purchase rate and customer lifetime value.
Creative direction and account strategy for Meta and other paid channels — ad concepts, testing frameworks, and the systems to produce winning creative repeatedly.
Dashboards and reporting that answer the questions that matter: true LTV-to-CAC, blended efficiency, and which products earn the right to be scaled.
Custom loyalty programs, quiz funnels, and conversion systems — designed, built, and connected to the tools your team already runs on.
Brownfield Media is led by a founder with more than fifteen years building, scaling, and exiting online businesses — across e-commerce, food and beverage, and digital products. The work here is informed by having sat on the client's side of the table: owning the P&L, not just the deliverable.
We keep the roster small on purpose. A limited number of brands at a time means the person you talk to on the first call is the person doing the work.
The name is deliberate. In development, a brownfield project builds on land that's already been worked — as opposed to greenfield, which starts from nothing. Most established stores don't need a blank slate. They need someone who can find the yield in the ground they already own.
A short conversation about your store, your numbers, and where growth is stalling. If we're not the right fit, we'll say so and point you somewhere better.
A written scope covering objectives, deliverables, timeline, and fees. Pricing is set per engagement based on scope — quoted before any work begins.
Work is delivered against the agreed scope, with regular check-ins. Invoices are issued electronically and payable by card or bank transfer via Stripe.
The fastest way to reach us is email. We reply to every serious inquiry within two business days.
[email protected]